Jeffrey WestJune 15, 2018
Just wanted to share a nice compliment that was received this afternoon regarding Mr. West. We received a call from an important customer. He advised that today was the first time they have ever had an issue with any shipment delivered by New Penn. He advised that Mr. West is always very courteous, and helpful when making deliveries. He also shared that with today’s shortage, Mr. West was upfront about the shortage, had already contacted the terminal about it, and helped guide him on what the next steps were. He was so impressed, and stated that the competitor they got shipments from in the past did not provide such friendly service. Thank you Mr. West!
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