New Penn introduces new guaranteed levels of precision


New Penn has introduced a new and improved suite of guaranteed service offerings, featuring superior reliability and value. All guaranteed service shipments are backed by the New Penn no-hassle guarantee to be complete and on time or the invoice is automatically reduced to zero with no need to file a claim.

One of the primary enhancements is a new, guaranteed-by-9-a.m. service that provides you a level of morning precision that you typically find only with air-freight or dedicated-delivery carriers.

The other key enhancement is a new, day-definite service that is guaranteed to deliver by 3:30 p.m. instead of by the end of the day as most competitors offer. By offering earlier guaranteed delivery times, you can get goods into production or for sale to clients the same day the shipment arrives instead of the traditional guaranteed delivery by 5 p.m. in which shipments often cannot be incorporated into the supply chain until the following day.

With the enhancements, the New Penn Guaranteed PrecisionTM suite of award-winning service offerings now includes:

  • Guaranteed delivery by 9 a.m.
  • Guaranteed delivery by Noon
  • Guaranteed delivery by 3:30 p.m. (day-definite)
  • Guaranteed delivery within a single-hour window
  • Guaranteed delivery within a multi-hour window

“We are constantly reviewing our services to provide highly customizable solutions that meet the demands of our customers and their tightened supply chains,” said Steve Gast, New Penn president. “We have aligned customers’ needs with the highly reliable capabilities of the New Penn network to provide our customers with an expanded set of guaranteed service option —all backed with the no-hassle, New Penn delivery assurance guarantee.”

New Penn is a YRC Regional Transportation service provider with services in the Northeast United States, Canada and Puerto Rico. Logistics Management magazine readers have honored New Penn with 15 consecutive “Quest for Quality” awards, including recognition for Northeast LTL and Expedited Motor Carrier services in the most-recent year. For more information, please visit

Recent News