New Penn Tools are available for all your shipping needs now on our new Help Center page.

Frequently Asked Questions

How do I update my password?

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  1. At the top of the New Penn home page, click on Login
  2. Click the Manage Account link under your name in the upper left corner.
  3. Scroll down the form to the Change Password field and enter the new password then click SAVE.

How do I reset my password if I have forgotten it?

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  1. At the top of the New Penn home page, click on Login.
  2. In the drop down, click on the Forgot Password link.
  3. In the popup, enter your username and click Recover. You will receive an email with a link to prompt a new password to be entered.

How can I get my username if I have forgotten it?

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  1. At the top of the New Penn home page, click on Login.
  2. In the drop down, click on the Forgot Password link.
  3. In the popup, enter your username and click Recover. You will receive an email with a link to prompt a new password to be entered.

How do I calculate the Check-Digit for my New Penn Pro?

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